Systems Thinking: A Crucial BA Skill in an Uncertain World

Adrian Reed beim BA Camp 2014

It has often been said that we live in an increasingly volatile, complex and ambiguous world. The external business environment is complex and fast-moving, yet often our stakeholders are blindsided by ‘silver-bullet’ solutions that assume a neat linear relationship between cause and effect.

In reality, things are rarely neat and linear. More often we’ll find that situations are devilishly difficult, requiring us to understand and engage with a whole range of messy interconnected issues and perspectives.

In this practical presentation, Adrian Reed discusses the importance of systems thinking in business analysis. During the presentation you will hear:

  • What systems thinking ‘is’, why it matters, and the conditions in which it can be relevant in an analysis environment.
  • A range of practical techniques from the world of systems thinking that have direct applicability in the BA world.
  • How systems thinking and systems practice, when embraced by a range of complementary practitioners and stakeholders, can help an organisation ‘learn’.

This keynote takes place as part of the BA-Camp on May 17, 2018 in Vienna:

Register now

About Adrian Reed

Adrian Reed is a true advocate of the analysis profession. In his day job, he acts as Principal Consultant and Director at Blackmetric Business Solutions where he provides Business Analysis consultancy and training solutions to a range of clients in varying industries. Adrian is Immediate Past President of the UK chapter of the IIBA and he speaks internationally on topics relating to Business Analysis and business change. He is author of the 2016 book „Be a Great Problem Solver–Now!‘ and author of a new book ‚Business Analyst‘ due to be released in 2018.

You can read Adrian’s blog at Follow Adrian on Twitter @UKAdrianReed.

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Books by Adrian Reed

Be a great Problem Solver now!

Business Analyst: Careers in business analysis


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